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Frequently Asked Questions

What You Need to Know

Looking for answers before you hit the lanes? Our FAQ page has you covered. Here you’ll find quick answers to the most common bowling questions, from how lane reservations work to what’s included in party packages.

Things to Know Before You Book

What kinds of parties can be booked online?

What if I'm not sure about my party's final headcount?

Can I add more people to my party’s headcount after I book?

What if I need to change/edit my reservation after I've already checked out?

What is your cancellation policy?

If I’m planning a kids birthday party, does the birthday child bowl for free?

What is an "event fee"?

Are bar packages unlimited?

What if I still can't find what I'm looking for?

How do I reserve a private room?

Can I reserve private lanes for group events?

Things to Know Before You Party

How many people are assigned to each lane?

What if I want bumpers during the event? (We expect a lot of gutterballs.)

What if I want glow-in-the-dark bowling? (aka cosmic bowling)

What does the set-up/arrangement of the party area look like? Where will my guests be eating? Will they be on the lanes or in the snack-bar area?

Who will be serving us and attending to our requests/needs during the party?

How many staff members will be waiting on us during the party?

Who is my main point of contact? Who should I ask for when I arrive?

What if my party ends but we'd like to stay longer?

Should I arrive early for my party?

What if we’re late for the party?

Your food is too delicious—and we'd like to add more during our party. Can we do that?

Can I bring my own food/drinks? How about my own birthday cake?

I really (really) don't like to pay for parking...Is there free parking at the center?

Frequently Asked Questions

What You Need to Know

General Questions

General Bowling Questions

Contact Us

General Lane Reservations Questions

Know Before You Go

Things to Know Before You Book

Things to Know Before You Party

General League Questions

Bowling Pricing

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Parties & Events Pricing